Privacy Policy
One Health Link respects the privacy of every individual visiting our websites. This Privacy Policy discloses the information gathering and dissemination practices of One Health Link. Please be sure to read this entire Privacy Policy before using or submitting information to this website. This Privacy Policy is effective as of January 1, 2024.
Our Privacy Policy only applies to One Health Link owned and licensed websites, which include www.onehealthlink.com and other One Health Link product websites, as well as the services we provide. On One Health Link’s website or in our services, we may provide links to other websites that we think may be of interest to you. You should read the Privacy Policy at each website that you visit after you leave our website. We do not endorse, and are not responsible for, the privacy practices or the content of any third-party websites.
One Health Link provides a service that enables users to engage in automated digital conversation sessions about their health, health plan, and health-related activities. These automated, interactive conversations (or “chat”) sessions are referred to in this Privacy Policy as the “Services.”
In general, the Services are provided to individual users on behalf of a One Health Link Customer, which may be a healthcare provider, insurer, employer, or other entity. Additionally, One Health Link may provide services
PLEASE NOTE – If you use Services that are made available to you by a One Health Link Customer, we will share the information you provide, including your chat sessions, with the One Health Link Customer.
Collection of General Information
We may track information provided to us by your direct input into our site or your browser, including the website you came from, the type of browser you use, the time and date of access, and other information that you submit to our site. One Health Link may use tracking technology (known as 'cookies') that deposit certain bits of information on your hard drive. Cookies allow us to track and target your interests to tailor our sites to suit your needs better.
Personally Identifiable Information
One Health Link may collect personally identifiable information (such as name, zip codes, telephone, prescription number, or other personal information that you submit to our site) only when voluntarily given permission or opted in to use our conveniences and services. One Health Link may also use elements of medical information to provide the Services. One Health Link does not sell, rent or otherwise make available any personally identifiable information submitted by clients or visitors to our website to any third parties other than our business associates or affiliates, authorized One Health Link staff or our agents (who have agreed to keep information secure), or as may be required by law. This information will not be used for any direct marketing or unsolicited follow-up unless we have previously informed you of this possible use and you have given us your express permission when submitting it. One Health Link may use this information for such purposes as:
- Communication with individual users about health management, care management, member service and clinical services on behalf of a One Health Link Customer, which may be a healthcare provider, insurer, employer, or other entity.
- Providing health education to individual users.
- Providing assistance to individual users to find health-related and health plan information they needed.
Security Measures
One Health Link has implemented reasonable security features to help keep personally identifiable statistical information from unauthorized access, use, alteration, or release. Please note, however, that although One Health Link has endeavored to create a secure and reliable Site for users, we cannot guarantee the confidentiality of any communication or material transmitted to and/or from One Health Link via the Site or e-mail. Accordingly, we are not responsible for the security of information transmitted via the Internet.
“Do Not Track” Signals
Some web browsers have a “Do Not Track” feature. This feature allows you to tell websites you visit that you do not want your online activity tracked over time and across websites. You may adjust these preferences at any time by adjusting your cookie settings and/or individual browser’s settings.
California Residents
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. For more information relevant to our users who are California residents, please click here.
Changes
We may update this Privacy Notice from time to time. Updates may describe new features, products or services. Updates may also describe changes in how we use your personal information or to your controls. We will not apply changes to this Privacy Notice retroactively to personal information we have previously collected. Since we may make changes, we recommend that you read the current version of this Privacy Notice from time to time. If we make changes to this notice, we will update the “Effective Date” at the beginning of this notice.
Your Choices
You can limit the personal information you disclose to us by choosing not to provide it to us or by failing to provide information through any offline features or in the ordinary course of business.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
How We Protect Your Information
We protect the information we collect with appropriate physical, electronic and administrative safeguards. We only allow our employees, contractors, and agents to access personal information if they need access to perform services. They are also subject to confidentiality obligations.
Any sensitive personal information is transmitted in an encrypted form using SSL encryption. Even though we have security safeguards, it is impossible to guarantee 100% security. If you have any questions about security or believe that your interactions with us are no longer secure (for example, you feel that your account with us has been compromised), you must immediately notify us by contacting One Health Link at privacy@OneHealthLink.com.
General Information
For more information about One Health Link‘s Privacy Policy and Terms of Use, please contact us:
One Health Link
2389 Main Street, Glastonbury, Connecticut 06033, USA